The Company Says From April 1, Subscribers Will Pay More For All Of Its Packages And The Premium Package On Dstv Will Cost N21,000, Not N18,400. Pay Tv, Multichoice, Has Announced New Prices For Its Shows In Nigeria, The Company’s Latest Price Increase That Is Bound To Anger Its Customers. From April 1, The Company Said Subscribers Will Pay More For All Of Its Packages And The Premium Package On Dstv Will Cost N21,000, Not N18,400. The Compact Plus That Cost N12,400 Before Will Now Go For N14,250, While The Compact Will Cost N9000 Instead Of N7,900.
New old package price
Xtraview + PVR Access Fee N2300 N2,900
PADI 1850 N2,150
Yanga N2,565 N2,950
Confam N4,615 N5,300
Compact N7,900 N9,000
Compact Plus N12,400 N14,250
Premium N18,400 N21,000 Show 1 to 8 of 8 entries
Meanwhile, customers under Confam package now be charged N5,300 and no longer N4,615, while Yanga subscribers will pay N2,950 and not N2.565. The company blamed ‘higher costs of inflation and business operations’ for the increase, which also affects GOTV packages.
The new GOTV rates are as follows:
New old package price
Max N3,600 N4,150
Jolly N2,460 N2,800
Jinja N1,640 N1,900
Lite N800 N900 Show 1 to 4 of 4 inputs
The increase comes days after the Nigerian Consumer Protection Agency ordered Multichoice to offer features that would allow subscribers to keep the same subscription fees for at least a year. The Federal Competition and Consumer Protection Commission (FCCPC) said customers should also be allowed the option to suspend their subscription at least four times a year, and Multichoice should offer free lines to customers across all networks.
The directives were the latest regulatory effort by the Nigerian government to rein in a South African company that is often accused of anti-competitive and guarded behaviour. It also required the Company to provide completely free customer service lines operating 24 hours a day, through which consumers may receive support in connection with their use of the services offered by MultiChoice Nigeria. These lines should be free across networks, not just within the same networks as is currently the case. In an apparent response to the guidance, Multichoice said it will allow customers who pay on or before their due date (before April 1, 2022) to pay the old rate. The company also said it would pay customers the old rate if they paid consistently before 12-month due dates. Customers who pay 10 months in advance on the new rate will get the eleventh and twelfth month free of charge. ‘Price adjustments will enable us to better serve our customers, and will provide them with more choice and great value all the time,’ said Multichoice. ‘We remain committed to making the best content accessible from around the world at varying prices to consumers in the country.’